Shah Alam [31 March 2008] - PROTON is recalling its Savvy cars to address a possible problem.
In line with PROTON's continuing commitment to quality, regular random checks are conducted on PROTON cars as part of its i.Care programme. The results from the most recent inspection brought to attention the possibility of water entry into the rear wheel-bearing which could lead to a malfunction of the affected components.
PROTON's Managing Director Dato' Syed Zainal Abidin Syed Mohamed Tahir said, "The safety and satisfaction of our customers is a primary concern. As a precautionary measure, we are recalling all Savvy's for inspection and repair. We do apologise to all the Savvy owners for any inconvenience".
The recall will affect a total of 34,000 Savvy cars and PROTON will conduct the necessary checks and replacements at no cost to the customer. All Savvy owners are advised to take their cars to the nearest PROTON EDAR or EON service branches for an inspection. This recall is purely a precautionary measure as the convenience and safety of its customers is PROTON's highest priority.
Customers are therefore encouraged to immediately contact the nearest Proton Edar or EON service branch for an appointment to have their cars inspected.
As an alternative, please call PROTON i-Care at 1-300-880-888. Our staff will be happy to answer any queries that you may have as well as assist in making an appointment with a service centre.
PROTON assures its customers that it appreciates the trust and confidence reposed by its customers in its products. PROTON sincerely regrets any inconvenience to its customers.
PROTON thanks all of its customers for their patience and understanding and their support.
Tuesday, April 1, 2008
Proton made its recall on Savvy
this appears to be the 2nd time for Proton to do a recall with this time is it Savvy. The recall is due to wheel bearing at the rear that may cause malfunctions to affected components. The first time involved Proton Waja due to faulty alloy wheels... Proton said it's just a precautionary measure only. Anyway, to be safe.. send it the car for inspection and if it's free, they'll replace for you free of charge... phew!!
Subscribe to:
Post Comments (Atom)
1 comment:
proton make me ashame as Malaysian.... :(
Post a Comment